Monday, 7 December 2009

Antivirus 2010 Issue

The IT Support desk received a call this morning, a client was complaining that they couldn’t open or download any exe files. This was a problem as to run malware bytes or any AV software we need to download said software.

We found however that the virus was locked to the logged on user so tried running programs as an administrator.

This worked like a treat, so we ran all tools as this and cleaned the virus and registry errors

No comments:

Post a Comment