We had an odd error this week come in on the IT Support Desk which occured after a rebuild of Exchange 2007. Within our Virtual environment we were unable to alter addresses, manage email policies or create new users in EMC.
We received the following error:
The Exchange server address list failed to respond. This could be because of an address list or email address policy configuration error.
I restarted System Attendant Service and tried again but received the same error.
Went through the process of checking out ADSIedit to ensure purported search had no invalid characters entered.
I also tried to apply the Default Policy in Email Address Policies but received the same error. Mail flow was working correctly and users were able to connect via Outlook and OWA. Global Catalogue servers were online and the issue was not related to a similar issue that some admins experienced on 29th February when Microsoft did not take into account the leap year and the only way to fix was to alter the system time.
As in many of these cases, once we performed a restart (which due to operational constraints we couldn’t perform any sooner) the issue was resolved…if only someone had written a blog with this answer in so our Google searches wouldn’t have redirected us to the leap year answer every time ;-)
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